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Membership questions

  • Mandatory Assessment questionnaire
  • What if I can’t make an appointment right away?
  • Can I just get AI Therapy and digital tools? Is there a plan that does not include meeting with a doctor?
  • Who are the Youper therapy coaches?
  • Does Youper have therapists?
  • Appointments
  • What does each membership cover?
  • Why do I have to upload a picture of my face or my government-issued photo ID?
  • How do I cancel my subscription?
  • Is there a commitment?
  • Can I use insurance?
  • Can I contact my provider between appointments?
  • Can you help me change/get off my medications?
  • Are antidepressants safe to use?
  • How do medications for anxiety and depression work?
  • What medications do you offer?
  • Am I required to have a video visit with my provider?
  • How often will I see my provider?
  • Where do I go to have my appointment?
  • I have already been diagnosed with anxiety, depression, or insomnia. Can my provider help me manage the condition?
  • Can my provider diagnose anxiety, depression, insomnia, and other mental health conditions?
  • How do I make an appointment?
  • How soon can I see a provider?
  • Why is Youper only available in certain states?
  • Do I need a prescription to use Youper?
  • Who is Youper for?
  • Are lab tests included in the membership cost?
  • Do I need to pay for medication shipping?
  • Is medication included in the membership cost?
  • How much does the membership cost?
If you are in a life-threatening situation - don’t delay looking for help. Use these resources to get immediate help (https://www.youper.ai/emergency).