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  1. Youper
  2. Troubleshooting

Troubleshooting

Tips and tricks about Youper features

  • Invalid Zoom meeting link
  • Why can’t I log into my account?
  • How to clear the cache for Youper on Android?
  • How does cloud sync work?
  • What can I do when I see a white screen or a never ending loading?
  • I can’t see my data
  • I would like to request a refund
  • What you need to know about billing and canceling your subscription 
  • I subscribed but I don't have the premium features
  • Why is my device not compatible?
  • Is it possible to log on to Youper on my desktop?
  • How do I report a bug?
  • How do I change the time I receive my daily reminders?
  • I’m not hearing any audio
  • How can I remove personal factors?
  • I’m not receiving daily reminders
  • Can I use Youper on Chrome Book?
If you are in a life-threatening situation - don’t delay looking for help. Use these resources to get immediate help (https://www.youper.ai/emergency).