Your provider will need to confirm your identity and date of birth before you can be treated via telemedicine.
We require an identifiable photo of your face. The photo needs to be taken in real-time and needs to be a clear and accurate representation of you at the point in time of your online visit.
Photo requisites:
- Take in real-time (no pictures of pictures)
- No sunglasses or other facial obstructions.
- No filters.
We also require an identifiable photo ID. This must include:
- First Name
- Last Name
- Date of birth
- Expiration date (for legal purposes, your ID cannot be expired)
- Unobstructed photo of your face