We are very sorry to hear that! You might be able to resolve this from your own end very quickly. Could you try to recover your subscription by going to:
Me > Settings Icon > Manage Subscription > See the plans > Recover Purchase
Please contact support if this solution didn’t work for you.
Below are step-by-step image instructions to follow along.
- I'm paying but I'm not able to access the premium features
- The premium features are still locked
- Made purchase but its not working
- Unable to access
- I subscribed to premium features and its locked
- Premium features are disabled
- My card was charged but I don’t have access