You can backup your Youper account on any supported device. When you log in on a new device, you will be prompted to restore your progress.
Just make sure all devices are connected to the internet when starting new conversations. To guarantee that both devices are synced, after finishing a conversation or a test, go to Me > Settings Icon and click on Sync. After that, go to your second device and repeat the process.
Before starting any new conversation, check if both devices have the same information.
If you are having problems, contact our team using the support form.